Refund policy
RETURNS
👠 Return & Exchange Policy – Athletic Elegance
Exchanges and returns are accepted for items received within 7 days of delivery.
To qualify, items must be unworn, unused, and in their original condition and packaging.
Please return your item using a trackable shipping method. Kindly note that customers are responsible for return shipping fees.
Once we receive your return, we’ll promptly prepare your exchange or issue a refund. Please allow additional time for international processing and shipping.
For any questions or assistance, our customer care team is here to help:
📧 athleticelegancestore@gmail.com
EXCHANGES
FOOTWEAR EXCHANGES
DEFECTS
We aim to get it right the first time which is why we inspect each product 3-4 times throughout our quality control process. If you feel you have received a defective product, please contact us at 📧 athleticelegancestore@gmail.com with your order # and a photo of the product in question to open up a conversation on how we can make this right.
Athletic Elegance. are not held responsible for:
- Mistakes made by shipping Couriers
- Wrong addresses given by customers
- Damage to orders by postal service
- PO box issues
- Stolen packages after delivery
If you have a specific question with respect to your shipment, please contact us at 📧 athleticelegancestore@gmail.com and provide your order number.